WatchGuard Firewall Security Services

1. Firebox with Standard Support

Best fit: Small offices, retail sites, or industrial systems that need stable, secure connectivity and peace of mind if something breaks.

What it includes

• Stateful firewall with full VPN and built-in SD-WAN
• Centralized management through WatchGuard Cloud
• Continuous software updates and firmware patches
• 24×7 Standard Support — live engineers, unlimited cases, 4-hour response for high-priority issues

Why choose this bundle

• Perfect when your environment is locked down or segmented from the internet
• Great for branch-to-HQ VPN connections or secure SCADA links
• Gives you enterprise-grade reliability on a lean budget

2. Firebox with Basic Security Suite

Best fit: Growing organizations that can't risk basic malware or phishing slipping through but still want straightforward management.

Adds:

• Intrusion Prevention (IPS) to stop exploit attempts
• Gateway AntiVirus and Spam Blocking
• Application Control and URL Filtering for policy enforcement
• Reputation Enabled Defense (RED) to block risky sites in real time
• Network Discovery and WatchGuard Cloud visibility

Use case examples

• MSP-managed SMBs that need a unified threat platform
• Healthcare and financial organizations needing HIPAA/PCI-ready protections
• Schools and local governments balancing protection and cost

Why choose this bundle

• Combines UTM depth with predictable performance
• Reduces false positives with cloud reputation scoring
• Keeps your support and management centralized under the same interface

3. Firebox with Total Security Suite

Best fit: Businesses where a single compromise means downtime, compliance risk, or lost revenue — such as enterprise networks, service providers, or organizations with hybrid/cloud infrastructure.

Adds:

• IntelligentAV — AI-driven, signature-less malware detection that predicts new threats
• ThreatSync (XDR) — unified detection and response across network and endpoints
• EDR Core — monitors endpoint behavior and isolates infections
• APT Blocker — cloud sandbox to catch zero-day ransomware
• DNSWatch — filters malicious domains and educates users
• Enhanced visibility & automated response through WatchGuard Cloud
• Gold Support — one-hour response time and highest case priority

Use case examples

• Hybrid or distributed enterprises with roaming users and multiple sites
• Managed security providers (MSPs/MSSPs) delivering XDR to clients
• Regulated sectors (finance, healthcare, energy) needing continuous monitoring