| Environmental
Statement: WatchGuard Technologies strives, within our functional
requirements, to minimize the environmental impact of our products
by:
- Carefully designing and selecting appliance and packaging
material that are recyclable
- Designing appliances that use as little energy as possible
- Minimizing materials by focusing appliance functionality
and media
Design for Environment (DfE) has become an increasingly important
dimension of environmental management for WatchGuard. Enacted and
proposed collection and treatment policies (WEEE), Restriction of
Hazardous Substances (RoHS) policies in Europe and Asia, recycle-oriented
eco-label requirements, and increasing environmental awareness have
all prompted the electronics industry to continuously improve the
recyclability of its product designs. Designing network firewall
appliances that minimize overall environmental impact and are recyclable
has therefore come to be viewed not only as environmentally beneficial,
but also as a strategic business requirement for WatchGuard.
To that end, WatchGuard continues to dedicate resources and implement
policies to ensure that the products we sell minimize overall environmental
impacts. We achieve this by creating designs that reduce material
usage and waste, increase recyclability, lengthen life cycles, and
minimize energy consumption in all aspects of their distribution
and operation.
Read more about recyclable products from WatchGuard. [142kb
PDF]
RoHS: EU Directive 2002/95/EU
WatchGuard Technologies is committed to eliminating environmentally
hazardous substances from our products as defined in the current
EU's RoHS Directive. WatchGuard management is firmly committed to
this task, and has established policies and dedicated resources
to ensure compliance in a complete and timely manner.
The RoHS Directive restricts the use of certain substances (lead,
mercury, cadmium, hexavalent chromium and two flame retardants -
PBB and PBDE) in electrical and electronic products sold in the
European Union after July 1, 2006, and WatchGuard Technologies'
e-Series products are fully compliant as of that date.
Reduction of Hazardous Substances Frequently Asked Questions:
Q: What is RoHS?
A: RoHS is the acronym used to refer to the European Union
(EU) Directive 2002/95/EC on the Restriction of the use of certain
hazardous substances in electrical and electronic equipment.
Q: What are the RoHS listed substances?s?
A: There are six (6) RoHS substances: lead (Pb), cadmium
(Cd), mercury (Hg), hexavalent chromium (Cr+6), polybrominated
biphenyls (PBB) and polybrominated diphenylethers (PBDE)
Q: Is the RoHS Directive only applicable to products sold
into the European Union?
A: Yes, however other countries are drafting RoHS-type legislation
and WatchGuard anticipates similar regulations may eventually
be adopted worldwide.
Q: When is WatchGuard's RoHS compliance implementation
date for its products?
A: WatchGuard's RoHS compliance implementation deadline
is 1st July 2006. Our e-Series product's will be available prior
to July 1, 2006
Q: Can WatchGuard provide companies with RoHS and non-RoHS
material content and use information?
A: At this time, information regarding material content
of WatchGuard products is not publicly available. Please contact
Customer Care representative with specific concerns.
U.S. Customers: 877.232.3531
International Customers: +1.206.613.0456
Q: What is WatchGuard's strategy for service replacement
of equipment?
A: WatchGuard's service offerings in the EU will meet
all requirements of the RoHS Directive, including the use of
exemptions that specifically apply to repair or replacement
and reuse of equipment. In addition, non-RoHS products placed
on the EU Market prior to 1 July 2006 are allowed to be maintained
with non-RoHS replacement parts. WatchGuard will continue to
service non-RoHS equipment; there will be no changes to existing
our current service agreements.
WEEE: EU Directive 2002/96/EU
WEEE Statement: WatchGuard is working in partnership with
our European Union (EU) distribution partners to ensure that our
products are in compliance with the WEEE statutes, and that the
recovery of our product per the specific EU country legislative
requirements is seamless for our product's end users. If you have
a WatchGuard product that is at its end of life and needs to be
disposed of, please contact WatchGuard Customer Care Department
at:
U.S. Customers: 877.232.3531
International Customers: +1.206.613.0456
WatchGuard is reasonably confident that our products do not contain
any substances or hazardous materials presently banned by any legislation,
and do not present a risk due to hazardous materials. WEEE recovery
professionals should also note that these products do not have any
materials that are of particular high value in their individual
form.
 WEEE
Symbol Explanation:
WEEE Notice: The WEEE symbol on your WatchGuard equipment
indicates that it should be disposed of by the end user in a manner
consistent with required EU Directives, and the local transposition
of the Directive in the end user's jurisdiction. The symbol is placed
per Annex IV of the Directive and as prescribed by CENELEC standard
EN50419, dated December 7th, 2004.
Frequently Asked Questions:
Q: Who do I contact in regard to disposal and recovery
of my appliance per the WEEE statutes in my country?
A: WatchGuard, in partnership with our distributor partners,
has taken action and enacted processes to ensure compliance
with the WEEE-related statutes. Please contact a WatchGuard
Customer Care representative, who will be able to provide information
to you regarding your appliance's recovery. Please have your
appliance's serial number available when you contact your Customer
Care representative. It can be found on either the back or bottom
of your appliance. A Customer Care representative can be reached
at:
U.S. Customers: 877.232.3531
International Customers: +1.206.613.0456
Q: What is WEEE and what does the WEEE symbol ("wheelie
bin") on my appliance mean?
A: WEEE is a general set of requirements dictated in the
EU Directive 2002/96/EC. This Directive mandates that member
EU countries enact regulations governing the Waste of Electrical
and Electronic Equipment (WEEE). The Directive, and its individual
transpositions into specific country laws and legislation, is
aimed at the reduction of WEEE through reuse, recovery, and
recycling of WEEE.
The WEEE symbol on WatchGuard appliances means that the product
was placed on the market after August 13, 2005, and must be
treated as "new" WEEE. All appliances placed on the market prior
to August 13 do not have the WEEE symbol and should be treated
as "old" WEEE. Each EU country's legislation mandates that "old"
and "new" WEEE be treated differently, and specific requirements
may vary based on each country's enacted legislation.
Q: What does it mean if I have a WatchGuard appliance
that does not have a WEEE symbol ("wheelie bin") on it?
A: This means that your appliance was placed on the market
after August 13, 2005, and may be treated differently under
your EU member state legislation from "new" (post August 13,
2005) WEEE. In many cases, you may be responsible for the proper
disposal of your appliance into the recovery and recycling stream
within your country/jurisdiction. There are also programs that
make your appliance disposal the responsibility of your reseller,
if you purchase a replacement appliance. These regulations vary
widely depending on your country's WEEE-related regulations.
A WatchGuard Customer Care representative can help you determine
a course of action for your appliance's disposal and recovery.
A Customer Care representative can be reached at:
U.S. Customers: 877.232.3531
International Customers: +1.206.613.0456
Q: I do not know who I purchased my WatchGuard security
appliance from, and need to dispose of the appliance per WEEE
regulations in my country. Who do I contact to find out how
to dispose of my appliance?
A: WatchGuard, in partnership with our distributor partners,
has taken action and enacted processes to ensure compliance
with the WEEE-related statutes. Please contact a WatchGuard
Customer Care representative, who will be able to provide information
to you regarding your appliance's recovery. Please have your
appliance's serial number available when you contact your Customer
Care representative. It can be found on either the back or bottom
of your appliance. A Customer Care representative can be reached
at:
U.S. Customers: 877.232.3531
International Customers: +1.206.613.0456
RoHS: China Directive:
China has enacted legislation more commonly known as “China RoHS”
which will have an effect on the reporting and restriction of hazardous
materials in products that are shipped to China with the intention
of selling them within the country. As of March 1, 2007, all Electronic
Information Products (EIP) going to China are to be labeled with
China-specified labels indicating the presence of hazardous materials
above or below the Maximum Concentration Value (MCV) limit. In addition,
China RoHS requires appropriate recycle symbol markings on the outer
boxes of products shipped into China with the intention of selling
the products within the country. WatchGuard Technologies’ Firebox®
X e-Series products comply with this Chinese regulation.
China RoHS Symbols Explanation:
 |
This symbol indicates that the product does not
contain any materials at the homogeneous level with
any of the restricted hazardous substances over the
MCV limit. This symbol applies to all Firebox® X Edge
e-Series appliances. |
 |
This symbol indicates that the product contains
at least one homogeneous material with at least one
of the restricted hazardous substances over the MCV
limit. This symbol must be accompanied by a Hazardous
Materials table in the product literature. This symbol
applies to the Firebox® X Core™ and Firebox ® Peak™
e-Series products, as they contain a part that is an
exemption under the European Union RoHS directive but
not under the Chinese regulation. |
Frequently Asked Questions:
Q: Are all WatchGuard products affected by China RoHS?
A: All WatchGuard products are classified by the China RoHS
directive as Electronix Information Products (EIP) and are therefore
affected by China RoHS.
Q: When will WatchGuard products be compliant with China
RoHS?
A: All products manufactured after March 1, 2007 will be
compliant with the China RoHS legislation, guidance, and FAQ
as issued by the Chinese Ministry of Information Industry (MII)
on December 1, 2006.
Q: Will there be any change to WatchGuard part numbers
as a result of China RoHS?
A: No. There will be no changes to existing product part
numbers. Customers may continue to order products just as they
have in the past. All products shipping after March 1, 2007
will comply with China RoHS requirements without any special
action on the part of our customers.
Q: Does WatchGuard plan to End-of Sale (EOS)/End-of-Life
(EOL) any products as a result of China RoHS?
A: No.
Q: Are there any changes to WatchGuard’s Return Merchandise
Agreement (RMA) policies or procedures as a result of China
RoHS?
A: No. RMA procedures and requirements will not change as
a result of China RoHS.
|
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